Clerical Officer - Breast Screening

Clerical Officer - Breast Screening

The closing date is 09 March 2026.

This is a full time fixed term post to cover maternity leave.

The post is based at the Breast Screening Unit at Broadgreen Hospital, which provides Breast Screening to women in Liverpool, Sefton and Knowsley.

Previous NHS experience would be an advantage, but full training in the relevant systems will be provided.

You may be required to work on the Breast Screening mobile units which provide services to the same communities.

Main duties of the job

To work as a team member of the Liverpool Breast Screening Clerical Team with the aim of maintaining a high standard of service to patients and staff.

To undertake general clerical duties and reception work.

To be responsible for all patients arriving in the Department, ensuring their examinations are progressed in a timely and efficient manner.

To work closely with radiographers to make day to day arrangements for appointments.

To provide an efficient and effective appointment service adhering to Breast Screening appointment protocols and procedures, along with carrying out associated clerical duties.

About us

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital and Royal Liverpool University Hospital.

We are part of the NHS University Hospitals of Liverpool Group, formed on 1 November 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust, with the aim of improving the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS, providing general and emergency hospital care alongside highly specialised regional services for more than two million people in the North West.

Job responsibilities

To check pre booked lists prior to the start of clinic.

Ensure all paperwork and X ray packets are available.

Show a sympathetic and caring approach towards both clients and patients and their families/friends when carrying out reception duties.

Welcome and assist clients, patients, relatives/friends and other visitors on arrival in the Department and inform appropriate staff.

Communicate effectively and promptly to all enquiries in a discreet manner, with empathy and sensitivity.

Provide cover at the Breast Unit at the Royal, or on either of the two mobile units based in the community, if/when necessary.

Be aware of the needs of the clients in the waiting area and inform the radiographic staff.

Enter and update accurate information on the NHSBSP system.

Close clinics and check attendees, updating the computer system.

Prepare future invitation letters.

Maintain accurate information on film packets and paperwork.

Operate the agreed appointment systems and procedures.

Fully document clients on the computer system.

Assist in maintaining the filing system.

Pull previous mammograms from files.

Pull mammogram packets for booked clinic appointments, prepare paperwork and labels and request off site film packets.

Assist the Screening Unit Manager as required.

Provide support to the Deputy Screening Unit Manager and assist with work associated with investigations to clients.

Input data onto the NHSBSP computer relating to routine results and produce the letters in accordance with the Right Results Protocol.

• Please see attached job description for further details.

Person Specification Qualifications

• GCSE English and Maths (or equivalent)
• IT Qualification

Knowledge

• Understand the meaning of 'confidentiality'

Current employee of a LAASP organisation

• Current employee of a LAASP organisation

Experience

• Experience of dealing with the public in person
• Clerical experience
• Working in a healthcare setting
• Working as a team member

Skills

• Ability to work unsupervised
• Ability to prioritise
• Ability to work well under pressure, maintaining a high standard of accuracy
• Good interpersonal skills

Other

• Flexible approach to duties
• Ability to travel

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Liverpool University Hospitals NHS Foundation Trust