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Claims Team Lead: KPI-Driven Service Coach

Posted 1 hour 47 minutes ago by Neilson Financial Services Limited

Permanent
Full Time
Other
Berkshire, Windsor, United Kingdom, SL4 1
Job Description

Neilson Financial Services Limited is seeking a Claims Manager to lead a Claims team, drive performance, and ensure service excellence. The role focuses on personal development, QA, and KPI achievement in a fast-paced environment.

The successful candidate will have hands-on leadership, strong communication, and a solid understanding of FCA guidelines within a claims or call centre setting. Office-based in Windsor with a dynamic, entrepreneurial culture.

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