Child Health Ward Receptionist

Child Health Ward Receptionist

The closing date is 07 May 2026

We are currently seeking a Ward Receptionist to join our administrative team within the Children's Hospital for Wales. As the first point of contact on the ward, the successful post holder will be highly motivated and will demonstrate effective teamwork and organisational skills as well as always being professional and have a friendly approach to patients, visitors, and colleagues. This role includes answering the telephone, greeting visitors, data entry, filing patient records, and other administrative office duties. You must have effective communication skills and good IT skills.

If you are interested in joining a highly motivated team that strives to deliver a patient-focused, high-quality service then we would like to hear from you.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

To be responsible for co-ordinating administrative tasks relating to the operational running of the Children's Ward. Answering telephone queries, receiving patients, relatives and visitors to the department, and co-ordinate online patient documentation through computerised patient management systems.

To support the clinical team in ensuring all aspects of the relevant administrative process and procedures are followed to comply with relevant UHB policies.

Person Specification Skills

• Good Communication skills / Ability to work as part of a team
• Ability to work under pressure
• Good Knowledge of Microsoft Office including Excel
• Able to prioritise work

Personal Qualities

• Ability to work under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cardiff and Vale University Health Board