CCaaS Solution Architect - AI-Driven Contact Centers

A leading financial institution in the UK is looking for a skilled Solution Engineer focused on Contact Centre as a Service (CCaaS). The ideal candidate will participate in designing and implementing CCaaS solutions, ensuring technical feasibility and alignment with business needs. Candidates should have a strong background in cloud computing and CCaaS platforms like Genesys Cloud. This role offers a dynamic work environment with a commitment to diversity and inclusivity, along with competitive benefits.