Casual Food & Beverage Operative

At The Caledonian Edinburgh, our In Room Dining experience brings luxury directly to the guest's door. We are seeking a Casual In Room Dining Assistant to deliver personalised, discreet and memorable service, ensuring every request - from morning pastries to late evening indulgences - is presented with elegance and care.

The Person

• Warm, enthusiastic and genuinely passionate about guest service
• Curious and eager to learn, with no prior experience required
• Professional, discreet and respectful of guest privacy at all times
• A positive team player with excellent grooming and communication standards
• Flexible, reliable and able to adapt to different F&B outlets when required

The Role

• Deliver luxury in room dining experiences across all service periods
• Support guest needs and provide attentive, personalised service
• Assist with amenities for VIP arrivals and special guest requests
• Maintain equipment, cleanliness and brand standards in all F&B areas
• Work collaboratively across departments to support smooth hotel operations

Key Responsibilities

• Prepare, deliver and present in room dining orders to luxury standards
• Respond promptly and professionally to guest requests and enquiries
• Maintain stock, equipment condition and cleanliness in service areas
• Attend briefings, training sessions and complete end of shift handovers
• Uphold hygiene, safety, brand and grooming standards consistently

The Benefits

• Hourly Rate of £12.21 & Tronc
• Free and healthy meals when on duty
• 50% off our Food & Beverage Venues - The Court & Caley Bar
• Discounted use of Leisure Facilities
• Go Hilton Team Member Travel Program, offering discounted room nights at all Hilton branded properties worldwide, starting at £45 per night
• We can coach, train and develop you to help find your passion - whether it is exploring your first role or your next step in the exciting world of hospitality

Why Join Us

At The Caledonian Edinburgh, you'll be part of a team that values excellence, craftsmanship and genuine hospitality. With Klarent Hospitality, your career is supported by investment in people, diversity and long term growth.

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