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CAMHS Team Lead Administrator

Posted 2 hours 25 minutes ago by NHS

Permanent
Full Time
Other
Gloucestershire, Gloucester, United Kingdom, GL1 1
Job Description
Overview

Gloucestershire Health and Care NHS Foundation Trust is seeking a motivated and experienced Administrator to take on a leadership role within the CAMHS administrative team. This position offers an opportunity to develop supervisory management skills while supporting the delivery of high-quality mental health services to children and young people.

Closing date: 06 October 2025

Main duties
  • Lead a team of Administrators, ensuring a comprehensive, consistent and efficient administrative service.
  • Develop a thorough understanding of processes relating to referrals and treatment pathways for Children & Young People.
  • Review service provision with clinical colleagues to ensure the administrative function supports proactive patient management along the pathway and within Local and National Access Targets.
  • Monitor referral and appointment pathways with appropriate Line Management to reduce delays in patient pathways and escalate concerns as required.
  • Promote best practice standards by developing, implementing and advising staff on administrative principles and processes to facilitate efficient administration services.
  • Provide flexible support across the service to ensure clinical services are delivered efficiently and that children, young people and families receive a seamless and timely service.
  • Maintain confidentiality at all times.
About us

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services across 55 sites and in people's homes. We strive to enable a welcoming workplace culture that values civility, inclusivity and diversity, while providing a sense of belonging and trust. Annual staff surveys and Pulse surveys provide opportunities to share experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views, with 72% willing to recommend the Trust as a place to work and 76% endorsing the standard of care. 81% said that care of patients and service users is the Trust's priority.

This overview reflects a healthy position with strong engagement and a commitment to becoming a Great Place to Work with top-quartile performance in staff surveys.

Qualifications & Experience
  • NVQ Level 3 Administration or equivalent experience
  • GCSEs
  • Experience of managing a team
Skills
  • Excellent communication skills for negotiation and problem solving; ability to manage service users' expectations
  • Strong problem-solving and prioritisation to meet deadlines
  • Experience with data management and reporting
  • Experience within healthcare or mental health administration
  • Previous supervisory or team lead experience
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a submission for Disclosure to the Disclosure and Barring Service (formerly CRB) to check for any previous criminal convictions.

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