Business Support Officer

Business Support Officer (Full- Time) Safeguarding and Quality Assurance Service

Grade 4 £25,583.00 - £25,989.00

We are seeking an enthusiastic and experienced administrator to join the Safeguarding and Quality Assurance Service as a Business Support Officer. This key role within Children's Services supports statutory safeguarding processes to ensure the best outcomes for children and young people.

The post will primarily be responsible for administrative support to the service including convening of Child Protection Conferences and Child in Care Reviews, mailbox management, data entry and general administrative support, often involving sensitive and confidential information. Working with a high degree of autonomy, you will manage your workload effectively and ensure that all processes are completed within required timescales. This role offers an agile working style, with a mixture of home and office-based working.

Key Responsibilities

• Convening of Child Protection Conferences and Child in Care Reviews
• Ensure timely completion of service processes in line with statutory requirements
• Handle highly sensitive information with professionalism and confidentiality
• Support the coordination and administration of meetings and related processes
• Maintain and update information across key systems
• Liaise with colleagues, partners, and agencies to support service delivery

We are looking for someone who has strong administrative experience, can work with accuracy and attention to detail under pressure, is highly organised and able to manage competing priorities, demonstrates excellent communication and interpersonal skills and is confident using a range of IT systems and producing written documentation to a high standard.

A relevant qualification (e.g., NVQ Level 3 in Business Administration or equivalent) is desirable, along with a commitment to ongoing professional development.

Workplace attendance: Working in the office 3+ days a week (pro-rata) or onsite full time.

Qualifications and Requirements

• Strong administrative experience with a high level of accuracy and attention to detail
• Ability to work under pressure and manage competing priorities
• Excellent communication and interpersonal skills
• Proficiency in a range of IT systems and high quality written documentation
• Relevant qualification (NVQ Level 3 or equivalent) desirable
• Commitment to ongoing professional development and safeguarding commitments
• Ability to provide documentation to prove right to work in the UK
• Non sponsorship for candidates without the Right to Work in the UK

Equal Opportunity - We promote diversity and inclusion and our recruitment process is designed to minimise bias.

Attached documents: Employee Benefits List.pdf