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Senior Customer Success Lead - Connect CCaaS

Posted 1 hour 14 minutes ago by Amazon

Permanent
Full Time
Other
London, United Kingdom
Job Description

Amazon is looking for a Senior Customer Success Specialist for Connect to drive adoption and optimize customer experience in the UK. This role involves managing relationships with strategic accounts, enabling their success through AWS solutions.

The ideal candidate has over 5 years of experience in technical programmes and customer engagement, particularly within contact centre technologies like Amazon Connect. Strong problem-solving skills and a passion for customer advocacy are essential.

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