Business Manager

Do you pride yourself on your ability to lead and motivate a team?

Do you possess great people management skills and a passion for driving performance?

Consider the role of a Business Manager at Reed in Partnership!

Internal applications for this role close on20/03/2026

Who we are:

Reed's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment. Through a wide range of tailored support services including one-to-one careers guidance, CV writing, interview preparation, and skills training, we have supported over 250,000 people on their journey into work.

Our Restart Scheme, funded by the Department for Work and Pensions (DWP), focuses specifically on supporting the long-term unemployed who are referred by their local Job Centre Plus. We provide them with up to 12 months of personalised support to enter or re-enter the workforce.

What is the role about?

The Business Manager is responsible for leading and motivating a team of Employment Advisers to support caseloads of unemployed jobseekers into employment, ensuring high-quality service delivery and adherence to performance targets. This role will require you to oversee daily operations, manage team development, and build strong relationships with stakeholders to maximise employment opportunities.

Just some of your day-to-day responsibilities will include:

Taking Ownership

• Implementing strategies aimed at upskilling your local community members and overcoming barriers to employment

• Monitor and manage office and individual performance against Key Performance Indicators (KPIs).

Working Together

• Managing, motivating, and directing staff, ensuring they meet and exceed performance targets and Key Performance Indicators (KPIs)

• Overseeing staff development, including performance management, identifying skills gaps, and coaching/mentoring

• Maintaining productive relationships with internal and external stakeholders to maximise Restart referrals and participant employment opportunities

Being Fair, Open, and Honest

• Managing Profit and Loss reports and monthly financial forecasting

What's in it for you?

A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include:

• 25 days annual leave (pro-rata for part time) plus statutory bank holidays

• Reed Pension Scheme

• Award Winning Management & Leadership training

• Professional & Personal Development Funds

• Bi-annual pay reviews

• Plus much more that can be found

The Business Manager role offers immense satisfaction of leading a team that helps people overcome barriers and secure lasting employment, making a real difference in your community every day. At Reed in Partnership, our values-Fair, Open & Honest, Take Ownership, and Work Together-guide everything we do. Join us in delivering services that make a real difference.

To be successful in this role, we are looking for someone with:

• Previous direct line management of a team

• Experience in a sales, customer service or recruitment industry

• Track record of working and achieving targets personally as well as managing team targets

• Experience in people management including training, coaching, performance management and recruitment.

• Strong administration and IT skills

• Assertiveness, Resilience and good Decision-making skills

• A minimum of 2 A-Levels or an equivalent Level 3 Diploma in combination with GCSE English Language Grade B or above (or equivalent Level 2 qualification). If you do not possess this level of qualification, you will be required to achieve a Level 2 in a Literacy Assessment conducted at interview stage.

Desirable Criteria:

• Interest in people and willingness to learn.

• Knowledge of welfare/benefits system.

• Degree or relevant qualification. Degree topics may include; psychology, sociology, social care/science. Relevant qualifications would include Information Advice and Guidance NVQs, Brokerage Standard, Social Work qualifications or qualifications relating to welfare to work.

• Fluency in more than one language