Business Development/Key Account Manager

The Cicor site in Boudry is a leading manufacturer of high-end printed circuit boards utilizing state-of-the-art technologies. We possess extensive expertise in the production of advanced rigid, rigid-flex, and flexible multilayer circuit boards. With a strong focus on circuit miniaturization, we offer high-density and ultra-high-density interconnect (HDI and UHDI) PCBs. In close collaboration with our customers, our specialists develop innovative and customized solutions serving the medical, industrial high-tech, and aerospace & defense markets.

About the Role:

We are seeking a dynamic and driven individual to join our team as a Business Development / Key Account Manager. In this hybrid role, you will be responsible for nurturing relationships with key existing customers while driving initiatives to expand our presence in the medical, industrial high-tech, and A&D markets.

Business Development/Key Account Manager

1. Key Account Management:

• Serve as the primary point of contact for allocated existing customers, ensuring their needs are met.
• Develop a deep understanding of each client's strategic objectives and requirements.
• Collaborate cross-functionally with internal teams to coordinate activities related to customer projects, including engineering, manufacturing, quality, and supply chain management.
• Interface at all levels of customer organization, from R&D through buyer up to CEO
• Champion customer satisfaction and act as a liaison between the client and Cicor, advocating for both parties' interests.
• Utilize CRM systems effectively to manage customer interactions, track account history, and forecast future needs accurately.

2. Business Development:

• Dedicate a significant portion of your time to proactive market research, networking, and qualified lead generation activities.
• Identify and pursue new business opportunities, leveraging Cicor's capabilities to meet the evolving needs of prospective customers.
• Contribute to defining and executing business development strategies that strengthen Cicor s position in key markets.

Your profile:

• BSc or equivalent qualification in electronics with industrial experience allowing you to understand our challenging manufacturing environment.
• Proven experience in B2B sales, ideally within a related high-tech or manufacturing environment.
• Familiarity with modern prospecting methods and digital sales and prospection tools.
• Proficient use of Microsoft Office (Excel, Powerpoint, Outlook)
• Fluent in French and English, German is a plus.
• Available for frequent face-to-face meetings with Customers and Prospects when required.