Business Analyst II, Customer Partner Trust

Business Analyst II, Customer Partner Trust

The WW Customer Partner Trust (CPT) vision is to enable every brand, from small businesses to large multinational corporations, to thrive and grow into global selling successes.

Our mission is to support the long-term success of our selling partners by providing a trusted shopping and selling experience, along with solutions that accelerate business growth. We are responsible for preventing fraud and abuse and act as guardians for all our customers. We deliver solutions at scale through technology, science, and expert human judgment, constantly innovating for the future.

The SPTC designs and builds software systems, risk models, compliance solutions, and operational processes across Amazon Marketplaces, serving over 2 million sellers worldwide. Our goal is to minimize risk and maximize trust by ensuring every transaction and entity complies with standards. We foster a team culture that is inclusive, fulfilling, community-oriented, and enjoyable.

The CPT Data Engineering and Analytics (DEA) team seeks a highly analytical, results-oriented Business Analyst capable of analyzing business decisions, troubleshooting issues, and communicating findings effectively across teams. The role involves elevating the technical expertise of our globally distributed analytics team, working with large datasets, and providing data wrangling expertise and deep understanding of data fundamentals.

We utilize various data platforms, including real-time and near-real-time systems, to extract insights from vast data pools. The ideal analyst enjoys solving complex problems, quickly learning new systems, working with numbers, and organizing and communicating their work clearly. Proficiency in SQL, data visualization tools (Tableau, Power BI, QuickSight), and designing data schemas is essential for enabling colleagues like Business Intelligence Engineers and Data Engineers to interpret large datasets.

BASIC QUALIFICATIONS

• 3+ years of experience in tax, finance, or a related analytical field
• 5+ years of experience with Excel (including VBA, pivot tables, array functions, Power Pivots) and data visualization tools such as Tableau
• 3+ years of business or financial analysis experience
• Proven ability to define requirements and use data and metrics to generate insights
• Experience making business recommendations and influencing stakeholders

PREFERRED QUALIFICATIONS

• Master's degree in business or an analytical discipline
• Additional 3+ years of experience in tax, finance, or related analytical fields

We are committed to an inclusive culture that empowers all Amazonians to deliver excellent results. If you need accommodations during the application or onboarding process, please visit this link . For regional support, contact your Recruiting Partner.