Business Analysis Senior Associate

Why you should apply for a job to JPMorgan Chase:

61% say women are treated fairly and equally to men

77% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members.

Position summary

Develops and enhances operational procedures related to the product lifecycle, serving as an Operations Product Manager

Stays up to date with the latest payment technologies, regulations, and industry standards

Performs analysis of the current and target state architecture, proposes to-be processes, and conducts gap analysis to determine the degree of change required by business initiatives

Coordinates across lines of business (Product, Operations, and Technology teams) and functions to achieve high-quality delivery

Manages go-to-Operations readiness including documentation, training, and process alignment

Collaborates with the Product Delivery Manager to execute key delivery tasks and identify ways to boost efficiencies

Supports the completion of change management activities across functional partners and monitor adherence to the firm's risk, controls, compliance, and regulatory requirements

Develops and implements automation strategies, leveraging systems architecture knowledge to optimize processes and drive efficiency within the department

Coordinates cross-functional collaboration, working effectively with diverse teams across the organization to align efforts, shares knowledge, and drives the successful implementation of business strategies

Utilizes strategic thinking to evaluate potential scenarios, assesses risks, and makes informed decisions that have a direct impact on departmental outcomes

Required qualifications, capabilities, and skills

Relevant experience as a Product Owner or Business Analyst in the payments industry

Experience with Agile methodologies and tools (e.g., Scrum, JIRA)

Demonstrated ability to conduct data analysis with a focus on uncovering patterns and providing insightful reporting

Demonstrated proficiency in developing and implementing automation strategies, with a strong understanding of systems architecture

Proven ability to coordinate cross-functional collaboration, with experience in working with diverse teams across an organization

Advanced strategic thinking skills, with a track record of evaluating potential scenarios, assessing risks, and making informed decisions

Experience in providing coaching and delegation to team members, with a focus on empowering individuals and ensuring efficient achievement of objectives

Provide quality service to customers through continuous communication

Understand software delivery lifecycle and have skills in industry standard methodologies and related tasks

Preferred qualifications, capabilities, and skills

Capability to leverage artificial intelligence and AI tools to enhance data analysis, uncover business trends, and provide actionable insights for strategic decision-making

Proficiency in implementing automation solutions to streamline business processes and improve operational efficiency

Expertise in applying customer service and conflict management skills to understand client needs, resolve stakeholder issues, and facilitate effective collaboration

Ability to craft clear and effective prompt writing to guide data analysis and ensure consistent outcomes

Ability to contribute to a collaborative work environment by sharing knowledge and supporting team initiatives

Competence in technology/process release management, with proficiency in using software applications, digital platforms, and other technological tools to solve problems and improve processes

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Why you should apply for a job to JPMorgan Chase:

61% say women are treated fairly and equally to men

77% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members.