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Bookings Administrator

Posted 1 day 11 hours ago by Nuffield Health Brentwood

Permanent
Part Time
Other
Warwickshire, Leamington Spa, United Kingdom, CV311
Job Description
Bookings Administrator

Warwickshire Hospital Permanent Part Time

Salary £25,038 pro rata

32.5 hours per week

You will be responsible for administering a large volume of email requests from referrals to appointments, ensuring the hospital meets its service deliverables while exceeding customer expectations.

Key Responsibilities

  • Bring empathy, sympathy and sensitivity to the role.
  • Ensure complex administration and support meets the required standards and timescales.
  • Maintain accuracy of all data and information using the appropriate system and format.
  • Prepare standard and ad hoc reports as required by the department.
  • Handle appointments, bookings and changes.
  • Coordinate availability of rooms and consultants.
  • Create, alter or cancel clinics as required to support business needs.

Qualifications

  • Preferably an NVQ level 2 in Business and Administration or equivalent.
  • Experience working in a customer facing environment.

Benefits

  • Free gym membership and health assessments.
  • Retail discounts and pension options.
  • Access to wellness and fitness wellbeing rewards.
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