Bodyshop Manager

Exciting opportunity for a Bodyshop Manager to join Lloyd Motor Group based in Newcastle.

Salary: Basic salary with OTE of £75,000. Hours: 40 hours per week.

Role Responsibilities

• Oversee daily bodyshop operations, managing workflow from vehicle intake to delivery while ensuring repairs meet manufacturer and BSI standards.
• Lead and coordinate technicians, painters, estimators, and administrative staff to maximise productivity, efficiency, and quality.
• Deliver excellent customer service by handling enquiries, resolving complaints, providing repair updates, and liaising with insurers and fleet customers.
• Manage recruitment, training, performance reviews, scheduling, and health & safety compliance across the workshop.
• Monitor budgets, costs, profitability, and KPIs including labour sales, efficiency, cycle time, material usage, and customer satisfaction.
• Approve estimates and invoices, maximise repair revenue, and ensure all vehicles pass quality control checks prior to handover.

Ideal Candidate

• Strong leadership and people management skills.
• Good knowledge of bodyshop and accident repair operations.
• Understanding of estimating/VDA and insurance repair processes.
• Excellent customer service and communication skills.
• Strong commercial awareness, organisational and time management skills.
• Previous experience in a bodyshop or accident repair environment.
• Background in roles such as panel technician, VDA/estimator, workshop controller, or assistant manager.
• ATA accreditation advantageous.
• Full UK driving licence.
• Experience working in KPI driven, insurance approved repair environments preferred.

Company Benefits

• 33 days of annual leave, inclusive of Bank Holidays.
• Healthcare cash plan.
• Employee vehicle discount schemes.
• Cycle to work scheme.
• Eyecare vouchers.
• Free flu jabs.
• Pension scheme (including life cover).
• Internal and manufacturer training.
• Staff referral scheme.

About Lloyd Motor Group

Founded in 1976, Lloyd Motor Group is one of the UK's largest family run car retailer groups, with 40 retailers across Northern England and Southern Scotland. Representing prestigious brands such as BMW, MINI, Land Rover, BYD, Volvo, Kia, Volkswagen, Skoda, INEOS, Honda motorcycles and BMW Motorrad, we have built our reputation on exceptional customer service delivered with a professional yet personal touch. Join our passionate team and you'll find a supportive culture that values your contribution, invests in your development, and empowers you to grow while making a real difference in a company where people are our greatest asset.