Bar Supervisor

Job Title:

Bar Supervisor

Department:

Bar

Location:

THE CUBE, Canary Wharf

Role Description

Working in the bar team you are responsible for ensuring the delivery of a high class bar operation. You will lead our 6 bars in the venue, helping to serve welcome drinks and cocktails for party bookings, and draughts beers and soft drinks for those taking a break in their CUBE journey.

Essential Duties and Responsibilities

• Leading a top-quality bar service.
• Supervising multiple bar teams on shift, ensuring service meets the company standard.
• Serving drinks and cocktails with enthusiasm, engaging with customers.
• Monitor and rotate stock to reduce wastage
• Ensuring a clean and presentable service area at all times; clearing tables of empty glasses, wiping down menus and bar surfaces.
• Rotating staff as required during shifts according to customer flow.
• Helping to organise shifts and rotas for staff with fairness and sufficient time to plan.
• Dealing with customer and equipment issues, escalating to the correct manager if required.
• Assist in setting up; stocking up bottles and garnishes.
• Helping to close the bar, deep cleaning the area and putting away all tools.
• Deputise in the absence of the Bar Manager.

Other Duties and Responsibilities

• Ensure all staff members' training is completed in a timely manner.
• Proactively contribute to and suggest ways of improving company processes.
• Design and implement new procedures as directed by senior team.
• Onboarding and training of newer members of the team.
• Fire Marshall and First Aid responsibilities.

Skills

Technical

• 5 years of Bar experience.
• Experience leading large teams including some back office responsibilities.
• High volume bar operation experience with independent work.
• Experience working in venues with multiple bars.
• Experience opening and closing service areas.
• Cocktail making and premium drink mixing.
• Accurate free-pouring ability.
• Experience training new bar staff members.
• Personal License.

Personal

• Flexibility to work regular evenings and weekends.
• Positive, 'Can do' attitude, picking up any additional responsibilities to help the wider team.
• Engaging and pleasant persona to extend the customer experience.
• Strong leadership qualities.
• A keen eye for detail, never compromising on standards.
• Ability to think on your feet and adapt.
• Excellent verbal and written English is required for this role.