Automotive Service Advisor: Customer Experience Lead

Sinclair Group in Swansea is seeking a Service Advisor to deliver an outstanding customer experience for workshop and vehicle repair customers. You will create and manage bookings, communicate workshop advice clearly, and work in a paperless environment using digital tools.

The role requires strong communication, multitasking ability, and good IT system knowledge. A full UK driving licence is essential, with a focus on accuracy and customer-first service.