Assistant Store Manager

Assistant Store ManagerApply: Reading, GBR: Full time: Posted Today: R-115913At Swarovski, your ideas are valued, your leadership is empowered, and your work helps build teams that deliver brilliance and create luxury moments every day.Ready to take the next step in your retail career with one of the most iconic brands in fashion and design? Join our retail team and help shape an environment where people grow, customers feel inspired, and performance sparkles.As an Assistant Store Manager, you'll be a Swarovski advocate, supporting a positive work environment, delivering exceptional customer experiences, and driving commercial results. You'll coach and empower your team, act as a role model, and help shape the store's success every day. About the Job Act as a role model, delivering outstanding customer service and brand experience Coach, motivate, and onboard team members to maximize performance Support recruitment, talent development, and employee relations Drive sales and support monthly plans and targets Oversee store operations, including inventory, cash handling, and compliance Step in for the Store Manager as needed About You 1-2 years of experience in a multicultural retail environment, in luxury fashion, cosmetics, or lifestyle brands Some leadership and coaching experience A winning personality to easily establish a trustful relationship and empower others Excellent customer service skills and digital proficiency Responsible and able to take ownership Curious, empathetic, and results-driven team player with a commercial mindset What We Offer You can expect a range of benefits, including: Competitive salary Monthly bonus scheme Industry leading, generous staff discount (60% off the RRP) starting on your first day 30% off the RRP on Swarovski Created Diamonds Enhanced annual holiday entitlement 1 x paid Volunteering Day each year Food & refreshments provided in store to be enjoyed during your shift Staff Referral Bonus - up to £250 Jubilee Awards to celebrate key service milestones Annual Awards to celebrate and recognize your achievements Season Ticket Loan Exclusive access to our Employee Assistance Programme provider, The Retail Trust; offering resources to support wellbeing including 24/7 access to a Virtual GP service. Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts Opportunities for career developmentMany of our Assistant Store Managers grow into Store Manager, Trainer, District Manager, Visual Merchandiser, Customer Service, or Sales Operations Manager roles. We support your development so you can build a career that matches your ambitions.