Assistant Reception Manager

Inspired by the industrial-chic vibe of its surroundings and situated in the vibrant heart of London's King's Cross, Granary Square Brasserie offers an all-day dining experience that embraces the lively essence of the city. Step into this dynamic haven, where modern sophistication intertwines effortlessly with contemporary design.

We're searching for a passionate Assistant Reception Manager.

This is a great opportunity to join a dynamic and supportive team in one of the UK's most-loved restaurant brands.

Benefits & rewards:

• Competitive Industry pay (based on salary & Tronc)
• Additionally, all managers receive an element of variable tronc
• 50% staff discount for you and up to 3 friends when you dine in our restaurants.
• Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
• Career Development and Training, including Apprenticeships.
• Free food and drinks to the same standard that we serve our guests when you are working.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• You can take your Birthday as a day off - Guaranteed!
• Access to discounts on 100s of retailers, health, entertainment, travel & more.

Key elements of your role as Assistant Reception Manager:

• To assist the Reception Manager in the building of an efficient department, by taking an active interest in the employees' welfare, safety and development.
• To assist the reception team in providing all staff with on-going service standards training and food and beverage product knowledge.
• To supervise other receptionists, ensuring that the correct standards and methods of service are maintained.
• To strictly adhere to the department's operational budget and ensure that all costs are controlled and expenditure approved.
• To attend training and meetings as required by the Reception Manager.
• To conduct and contribute to regular departmental communications meetings.
• Manage the reception desk and the flow of service into the restaurant in the Managers absence

About you:

• You have 2 years + experience in this position
• Solution-driven individual able to work under the pressure of peak service
• You love to wow guests with exceptional service
• You have excellent English language skills
• You are friendly and professional with plenty of charisma and flair

About us:

Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.