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Assistant Manager

Posted 20 hours 31 minutes ago by Tenpin - Coventry

Permanent

Full Time

Other

Warwickshire, Coventry, United Kingdom, CV1 1

Job Description

The Role

As an Assistant Manager for Tenpin, you will be responsible for ensuring our customers have a great time when they visit us! The ideal Assistant Manager will be driven, passionate, and have a natural ability to create a fun environment for both customers and team.

You will need to be well organised, approachable, and show initiative. Exceptional customer service will be at the heart of your role. You will also be responsible for owning your development to grow into a Deputy Manager.

Responsibilities

Assume day-to-day responsibility for the operational management of the centre
Strive to achieve a culture that is totally focused on the delivery of the best possible level of customer service
Lead the team by example ensuring everyone works together effectively
Support the delivery of the company strategy
Deputise in the absence of the Deputy Manager
Undertake ownership for your own training and development to grow into the future role of Deputy Manager
Support the other Managers in the achievement of all budgets, targets, and KPI's
Provide support to the team in various departments as and when required
Take responsibility for ensuring that all policies, procedures, controls and compliance areas are adhered to on a daily basis

Skills

Have a minimum of 1 year's experience in a management role, ideally within leisure, hospitality, or retail
Passionate about delivering exceptional customer service
Have experience in leading and developing large teams
Full of determination, enthusiasm, and patience
Be ambitious and want to progress

Benefits