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Assistant Manager

Posted 2 days 2 hours ago by Wingstop UK - Birmingham

Permanent
Full Time
Hospitality & Tourism Jobs
Staffordshire, Birmingham, United Kingdom, B19 1
Job Description
About the Role

As an Assistant Manager, you'll be a key leader in the restaurant, working closely with the General Manager to drive performance, develop your team, and deliver an exceptional customer experience. You'll take ownership of the day to day operation, ensuring shifts run smoothly and standards are consistently high.

You'll lead, coach, and motivate your Shift Managers and Crew, building a positive, high energy environment where people can thrive. From supporting recruitment and training to driving service, food quality, and cleanliness, you'll play a vital role in the success of the restaurant.

This is a hands on role with real responsibility, perfect for someone who's ready to step up, take ownership, and make a visible impact.

This role is based in one of our dine in restaurants.

What You'll Be Doing
  • Supporting overall restaurant operations
  • Leading shifts and developing team members
  • Driving sales, performance, and service standards
  • Supporting recruitment, training, and onboarding
  • Ensuring compliance, food safety, and cleanliness
What We're Looking For
  • Previous management experience in hospitality or retail
  • Strong leadership and people development skills
  • Commercial awareness
  • Ambitious and driven to progress
Benefits
  • Quarterly Bonus
  • Flexible Rota
  • Free food on every shift
  • Employee discount (50% Mon-Thurs, 20% Fri-Sun)
  • 33 days holiday + birthday off
  • Culture budgets allocated to every restaurant for recognition
  • Team based events (performance)
  • Regular company wide incentives
Grow With Us
  • Step Up Programme
  • Structured leadership development
  • Clear progression into General Manager roles
Perks & Vibes
  • Wagestream access
  • Bi Annual Management Conferences & Networking
  • Discounts platform
  • Employee recognition programmes
  • Team socials and events
  • Uniform provided
Diversity & Inclusion

We celebrate individuality and are dedicated to fostering a diverse and inclusive workplace. As an equal opportunity employer, we are committed to creating a supportive environment for all. If you require any adjustments during the recruitment process to perform at your best, please let us know - we're here to assist you.

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