Assistant General Manager - BTR - Exeter

Location: Exeter
Job Type: Permanent
Hours: Full time
Salary: £30,000

Overview

We are recruiting for an Assistant General Manager to support the day-to-day operations of a Build to Rent community in Exeter. This is a hands on role supporting resident experience, leasing activity, and operational performance while working closely with the General Manager to deliver a high-quality living environment.

This opportunity suits a customer focused property professional looking to step into a broader operational role within the BTR sector, gaining exposure across leasing, resident engagement, and building management.

Key Duties & Responsibilities

• Support the General Manager with the smooth daily running of the building and resident services
• Assist with leasing activity including enquiries, viewings, and tenancy progression
• Deliver a high standard of customer service, acting as a key point of contact for residents and visitors
• Help coordinate resident events and engagement initiatives to build a strong community atmosphere
• Monitor building presentation and work with maintenance teams to ensure standards are maintained
• Support rent collection processes and basic reporting where required
• Respond to resident queries and resolve issues efficiently and professionally
• Ensure compliance with health & safety procedures and operational policies

Skills & Experience

• Previous experience in property, hospitality, PBSA, BTR, or customer facing environments
• Strong communication and organisational skills with a proactive approach
• Confident conducting viewings and supporting leasing or sales activity
• Customer centric mindset with the ability to manage multiple priorities
• Professional, approachable, and adaptable within a fast paced residential setting
• IT literate with experience using CRM or property management systems beneficial