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Apprentice Receptionist

Posted 2 days 10 hours ago by Nottingham College

Permanent

Full Time

Apprenticeships & Internships Jobs

Nottinghamshire, Carlton, United Kingdom, NG4 1

Job Description

Provide 1st level advice and reception service, both face to face and on the telephone, to parents, carers and other callers to the school
To ensure that callers and visitors to the academy are dealt with in a friendly and courteous manner and that they or their queries are directed to the appropriate member of staff
To ensure that the academy's standards of customer care are achieved
To ensure accuracy and confidentiality in dealing with requests and maintaining records
To ensure all post received is handled appropriately and post is ready for collection
To ensure all parcels are recorded and dealt with immediately and the relevant person informed
To ensure that all reception notice boards are updated in a timely manner
To ensure that all allocated regular or scheduled administrative tasks and record updates are performed on time
To comply with the appropriate government and academy policies, procedures and systems
To follow the requisite procedures and legislation regarding confidential information, e.g. the Data Protection Act and GDPR
To be proactive in the implementation of the academy's Equal Opportunities policy, Health & Safety regulations and Environment Protection policies
Provide routine clerical support including word processing and other IT based tasks, photocopying, filing, emailing and minute / note-taking
Collation and maintenance of pupil details both manual and computerised
Administration of pupils' admission procedures
Assist with the arrangements of hospitality across school
Process routine administration for school diary

Influencing and Managing Relationships