Apprentice Receptionist
Posted 2 days 10 hours ago by Nottingham College
Permanent
Full Time
Apprenticeships & Internships Jobs
Nottinghamshire, Carlton, United Kingdom, NG4 1
Job Description
- Provide 1st level advice and reception service, both face to face and on the telephone, to parents, carers and other callers to the school
- To ensure that callers and visitors to the academy are dealt with in a friendly and courteous manner and that they or their queries are directed to the appropriate member of staff
- To ensure that the academy's standards of customer care are achieved
- To ensure accuracy and confidentiality in dealing with requests and maintaining records
- To ensure all post received is handled appropriately and post is ready for collection
- To ensure all parcels are recorded and dealt with immediately and the relevant person informed
- To ensure that all reception notice boards are updated in a timely manner
- To ensure that all allocated regular or scheduled administrative tasks and record updates are performed on time
- To comply with the appropriate government and academy policies, procedures and systems
- To follow the requisite procedures and legislation regarding confidential information, e.g. the Data Protection Act and GDPR
- To be proactive in the implementation of the academy's Equal Opportunities policy, Health & Safety regulations and Environment Protection policies
- Provide routine clerical support including word processing and other IT based tasks, photocopying, filing, emailing and minute / note-taking
- Collation and maintenance of pupil details both manual and computerised
- Administration of pupils' admission procedures
- Assist with the arrangements of hospitality across school
- Process routine administration for school diary
- Headteacher
- External agencies
- Parents and carers
- Governors
- Senior Leadership Team
- Staff