Apprentice Reception/Clerical Officer

Company: Barking Havering and Redbridge University Hospitals NHS Trust

A Vacancy at Barking Havering and Redbridge University Hospitals NHS Trust.

Are you ready to be part of one of the UK's largest and busiest women's services? The Antenatal Clinic at Barking, Havering and Redbridge University Hospitals (BHRUT) is seeking a proactive Apprentice Reception/Clerical Officer to join our dynamic team.

This full-time role (37.5 hours/week) involves rotating between Queens Hospital, King George Hospital, and Fanshawe Health Centre, offering a unique opportunity to gain diverse administrative experience in Obstetrics and Gynaecology.

Alongside the role you will complete the Level 3 Business Administrator apprenticeship. If you already hold a Business Administration qualification at Level 3 or above, you are not eligible to apply for this post.

Please read the advert and Job Description carefully before applying, ensuring that you demonstrate how you meet the criteria in the person specification.

To be eligible for an Apprenticeship you must meet the following criteria:

Be 16 years old or over

Have the right to work in the UK with a visa that covers the duration of the apprenticeship

Have been ordinarily resident in the UK for the past 3 years

We provide comprehensive training to ensure patients receive the best care possible. If you have strong organisational skills, a calm demeanour, and are eager to develop your specialist administrative expertise, we'd love to hear from you.

We welcome applications from those with lived experience of the care system.

The post holder will be responsible for arranging all new and follow up appointments in a timely manner, ensuring they follow the care pathways set out within the department and assist with the effective day-to-day running of the clinic to allow the department to deliver streamlined and safer services whilst achieving key targets.

The role will be cross sectional covering joint services between Women's and Child Health and Radiology Services. The generic responsibilities are consistent within each area but will involve understanding departmental booking systems.

We're an organisation that is getting better and better and our improvements are driven by a determination to deliver care we're proud of and our patients are happy with.

They are benefitting from a new electronic patient record (we were the last acute trust in London to introduce one) and our maternity services have been rated good by the Care Quality Commission.

We operate from two main sites - KGH in Goodmayes and Queen's Hospital in Romford. We have two busy emergency departments with more than 346,000 people visiting them last year. We're campaigning to secure the £35m we need to transform the A&E at Queen's and get rid of corridor care.

We're proud of our regional Neurosciences Centre, Radiotherapy Centre and Hyper Acute Stroke Unit. We're also part of the North East London Cancer Alliance.

We run a Women's Health Hub in Ilford; an Ageing Well Centre in Hornchurch; and Community Diagnostic Centres (CDC) at Barking Community Hospital and at St George's Health and Wellbeing Hub. These CDCs are open 12 hours a day, 7 days a week.

The majority of our 8,400 staff - who come from 146 different countries - live in the three diverse London boroughs we serve and are from black, Asian and minority ethnic groups. Many can work flexibly and more than 400 of them are on our Ofsted accredited apprenticeship programmes. We're proud to be a London Living Wage employer.

For further information on this role, please see the attached detailed Job Description and Person Specification.

The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.

Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.

All new staff appointed at the Trust are subject to a probationary period.

This advert closes on Sunday 23 Aug 2026