AI Product Strategy Manager - Credit Cards

• Shape how AI is used across the Credit Cards business to improve customer outcomes, support growth and simplify work for teams
• Lead AI transformation across the Credit Cards lifecycle
• Use AI tools hands-on to test ideas quickly and validate what works
• Identify and prioritise high-impact AI use cases
• Build and manage a clear AI use-case backlog
• Lead rapid test-and-learn cycles and demonstrate measurable value
• Collaborate with engineering, data science, product, platform and business teams
• Translate opportunities into clear experiments and track success metrics
• Support scaling of solutions with strong customer and commercial impact
• Help colleagues understand practical AI capabilities and build confidence for adoption
• Bring technical and business teams together
• Identify external partnerships that can accelerate capability, delivery and innovation
• Support capability growth through coaching and/or management of a small team

Requirements

• 3+ years' experience delivering AI, machine learning, data science or advanced analytics solutions end-to-end, with clear evidence of business impact
• 3+ years' experience shaping or delivering AI strategy, ideally within consumer lending, credit cards, financial services or another customer-led, regulated environment
• Hands-on experience with modern AI tools and techniques, including generative AI, agentic AI, machine learning or applied AI experimentation
• Strong experience with cloud-based data and AI platforms, ideally including GCP, BigQuery, MLOps, CI/CD pipelines or Git
• Proven ability to turn ambiguous opportunities into prioritised backlogs, experiments, deliverables and measurable outcomes
• Strong stakeholder management skills
• Ability to simplify technical topics for non-technical audiences and influence business, data, engineering and platform teams
• Experience with internal data ecosystems, data products or large-scale customer data platforms would be beneficial
• Experience with advanced GenAI use cases such as RAG, copilots, agentic workflows, NLP, document processing or conversational AI would be beneficial
• Exposure to real-time decisioning, streaming architectures, model governance or regulatory environments would be beneficial
• Experience leading small teams, mentoring others or managing cross-functional workstreams would be beneficial
• Relevant transferable experience is accepted

Core Competencies

Demonstrates expertise in AI strategy and implementation within the Credit Cards and financial services sector, leveraging hands-on experience with modern AI tools and cloud-based platforms to drive measurable business impact. Capable of leading cross-functional teams and simplifying complex technical concepts for diverse stakeholders.

Highest-signal resume keywords

• AI Strategy Development
• Machine Learning Implementation
• Cloud-Based Data Platforms
• Stakeholder Management
• Team Leadership

Hard Skills

• AI Solutions Delivery
• Data Science
• Advanced Analytics
• Generative AI
• Applied AI Experimentation
• MLOps
• CI/CD Pipelines
• Git
• NLP
• Document Processing

Soft Skills

• Influencing Skills
• Coaching
• Collaboration
• Simplifying Technical Topics

Industry Keywords

• Consumer Lending
• Credit Cards
• Financial Services
• Regulated Environment
• Real-Time Decisioning

Tools & Technologies

• GCP
• BigQuery
• Data Ecosystems
• Customer Data Platforms