Administrator

Service Administrator

Swanley, Kent
£28,000- £30,000 per annum
Monday to Friday, 8:30am - 5:00pm (45-minute lunch break)

Fully office based

Permanent Role

Benefits include:

• 25 days annual leave plus bank holidays
• Company pension scheme
• Private healthcare after 6 months' service
• Free on-site parking

An excellent opportunity has arisen for an organised and proactive Service Administrator to join a well-established business based in the Swanley area.

Working as part of a friendly team of four, you'll play a key role in ensuring the smooth day to day running of the service department, supporting engineers, customers, and internal colleagues.

The Role

• Managing engineer diaries and scheduling appointments
• Producing reports and maintaining accurate records
• Preparing and issuing customer quotations
• Handling incoming telephone calls and email enquiries
• Delivering exceptional customer service
• General administration and office support
• Liaising with engineers and customers to coordinate service activities

The Ideal Candidate

• Experienced within an office-based administrative role
• Organised and able to manage multiple priorities
• IT literate, with good Microsoft Excel skills
• Confident communicating with customers over the phone and via email
• Positive, proactive, and professional in their approach
• A strong team player with an excellent work ethic

Previous experience within a service administration, engineering coordination, maintenance, facilities, security, or similar environment would be advantageous.

If you're an enthusiastic administrator who enjoys working in a fast paced environment and takes pride in delivering excellent support and customer service, we'd love to hear from you.