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Administrator - Bodnant Surgery
Posted 1 hour 33 minutes ago by Career Choices Dewis Gyrfa Ltd
Permanent
Not Specified
Temporary Jobs
County Down, Bangor, United Kingdom, BT191
Job Description
Responsibilities 
- Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice.
- Deal with all general enquiries, explain procedures and make new and follow up appointments.
- Using your own judgment and communication skills, ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non disruptive manner.
- Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
- Receive and make telephone calls as required, divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
- Act on repeat prescription requests, in line with practice protocol.
- Take action on clinicians' requests for further information/patient contact information (including computerised practice notes), ensuring completion of all associated paperwork.
- Advise patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for the same.
Career Choices Dewis Gyrfa Ltd
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