Administrator - Bodnant Surgery

Posted 2 hours 34 minutes ago by Career Choices Dewis Gyrfa Ltd

Permanent
Not Specified
Temporary Jobs
County Down, Bangor, United Kingdom, BT191
Job Description
Responsibilities
  • Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice.
  • Deal with all general enquiries, explain procedures and make new and follow up appointments.
  • Using your own judgment and communication skills, ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non disruptive manner.
  • Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
  • Receive and make telephone calls as required, divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
  • Act on repeat prescription requests, in line with practice protocol.
  • Take action on clinicians' requests for further information/patient contact information (including computerised practice notes), ensuring completion of all associated paperwork.
  • Advise patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for the same.