Administrative Assistant - Residential Property

Ison Harrison Solicitors, the Yorkshire Law Firm, employs 450+ people across 25 offices.

We are 100% employee-owned, so each employee has a part to play in shaping the future of the firm. Employee-ownership also means that profit share payments are distributed, tax-free, to employees with 12+ months' service at the end of our financial year. Employees are encouraged to Join in, Influence and Benefit.

Please see our Benefits page for details of our profit share scheme and other Employee Benefits.

Our values are: 100%; Responsible; Supportive; Adaptable; Open & Transparent; Progressive; Community and Authentic. These values are at the heart of everything we do, when dealing with both clients and colleagues.

Job Description

We are currently recruiting for an administrative assistant to join our team in our York office on a full time basis. The role is very client focused, and the successful candidate will pride themselves on delivering a professional, helpful and friendly service.

Daily tasks include providing administrative support to the property fee earners in the branch, file opening, reception duties, dealing with telephone enquiries and dealing with the branches post.

The successful candidate will have a positive attitude, attention to detail and be a quick and accurate worker, able to follow instructions carefully while dealing with a high volume of work. There will be a great deal of client contact, both face to face and on the telephone, so clear and confident communication is essential. The candidate will also be a team player with a flexible, 'can do' attitude, capable once trained of using their own initiative and working pro actively to meet the needs of the branch office.

Key Tasks

• Opening new files and inputting new instructions onto the Case Management system.
• Producing relevant letters and documents.
• Filing, billing, faxing, photocopying, sorting post and archiving.
• Updating the Case Management system in accordance with team procedures as the matter progresses.
• Answering telephone calls and dealing with them appropriately.
• Dealing with the office post.
• Maintaining diaries and making appointments as required.
• General administration duties for the office.
• Contribute to maintaining a safe and healthy working environment.
• Contribute to maintaining and improving office procedures.
• Any other duties which from time to time are required by the firm.

Key Skills - Essential

• Clear spoken and written communication.
• Good IT skills.
• Excellent attention to detail.
• Ability to deal with enquiries in a customer friendly and effective manner.
• Ability to work under pressure.
• Ability to prioritise workload and meet deadlines.
• Ability to work on own initiative and as a member of a team.
• Proficient with Microsoft programmes.
• Confidentiality.
• Flexible and 'can do' attitude.
• Ability to promote the image of the firm.

Experience

• Office administration.
• Reception duties desirable.

Location

23 Micklegate, York, YO1 6JH

Salary

£24,800 / Annum

Job Types: Full time, Permanent

Ison Harrison is an equal opportunities employer and does not discriminate on any grounds other than the ability to carry out the job specification.