Admin Support Assistant - FTC

About this Position

Join us as an Admin Support Assistant and get the opportunity to become a game changer for our team, working alongside professionals from diverse backgrounds to achieve common goals and drive organizational success. This is how you can dare to make an impact:

• The role is a 12-month fixed-term contract (FTC).
• Process customer claims based on agreed commercial terms from validation to customer payment in a timely manner.
• Track request statuses and communicate updates to relevant colleagues regarding the status and timelines.
• Process ambassadorial invoices and collaborate with Education and Marketing to track and manage resolution times.
• Support department and business administration tasks.
• Provide coverage for other members of the Business Intelligence team when required.
• Manage process timelines with key stakeholders across departments.
• Support all departmental processes.
• Propose and implement business process improvements.