Account Planner - Programmatic

Account Planner - Programmatic

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Locations: London - Paddington

Type: Full time

Posted: 8 Days Ago

Application Deadline: August 31, 2025 (30+ days left to apply)

Job Requisition ID: JR101454

Responsibilities

1. Create collateral and presentations for external sharing with customers.
2. Manage campaigns through our Supply Side Platform (SSP) and track their performance.
3. Run reports to assist in commercial decision-making.
4. Respond promptly to customer inquiries and requests.
5. Gain expertise in our systems, including the CRM platform 'Connect for Sales'.
6. Develop in-depth knowledge of JCDecaux products, services, and their benefits.
7. Understand the media marketplace and digital ecosystems such as DSPs, SSPs, ad servers, DMPs, etc.
8. Act as a conduit for marketplace vision between insight, agencies, and client teams.
9. Coordinate with other JCDecaux departments to ensure effective customer service.
10. Collaborate with team members to maintain high external service standards.
11. Promote a culture of collaboration, innovation, and accountability.
12. Embrace feedback and learn from mistakes.
13. Support senior programmatic team members in their activities.

Skills and Qualifications

1. Excellent communication and presentation skills, confident when engaging with all levels.
2. Strong written and verbal communication skills.
3. Ability to build and maintain productive relationships internally and externally.
4. Self-motivated with good prioritization skills to meet deadlines and client expectations.
5. Ability to work independently and collaboratively.
6. Proactive decision-making and initiative.
7. Effective time management.
8. Interest in business, financials, products/services, and market needs.
9. Timely delivery of work, collaborating across departments.
10. Strong numeracy and attention to detail.
11. Proficiency in Microsoft Office, especially Excel (intermediate level).

Experience and Education

1. Experience using CRM systems for data entry and reporting is advantageous.
2. Previous experience in customer-focused or fast-paced environments is beneficial.
3. Proven team contributor with the ability to perform under pressure.
4. Degree or equivalent experience.

About JCDecaux

We are the world's largest Digital Out-of-Home media company, operating in over 80 countries. Our products and services are visible in communities on streets, roads, transport hubs, shopping malls, and supermarkets.

We help businesses grow and enable non-profits to reach wide audiences. Our team works in diverse roles to connect brands and communities.

We reinvest 50p of every £1 of revenue into communities, supporting environmentally responsible infrastructure and services to improve cities.

Join us to make a real difference.