Account Manager

About The Role

Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes, there's a place in our team for you.

Due to team expansion, we are currently seeking a passionate and detail-oriented Film and TV account manager to join our rental team in Irlam, Greater Manchester.

In this role, you will manage and establish strong relationships with production teams and crews. You will develop a thorough understanding of customer needs and interpret them accurately throughout the project, handling the account from initial enquiry to invoice.

Core Responsibilities

• Using our rental software RT Pro, book, manage, and fulfill hire requirements, ensuring accurate and timely communication with the warehouse team.
• Prepare quotations, purchase orders, and other documents to manage your workflow.
• Build and maintain relationships with production and crew to identify new opportunities.
• Monitor current bookings and collaborate with the rental team to meet customer expectations.
• Provide updates on live hires to the Sales Director and ensure financial accuracy of your work.
• Support the marketing team in promoting the brand.

Working hours are Monday to Friday, 08:30 to 17:30, with one Saturday morning per month (08:00-12:00) on a rota basis during busy periods.

What We Offer

You'll join a highly successful FTSE100 company, the UK's largest equipment rental provider. We offer a flexible rewards package, including a generous holiday allowance (with buy/sell options), life assurance, retail discounts, employee recognition awards, and a comprehensive pension scheme.

About You

We will support your success with training and personal development opportunities. To excel in this role, you should have:

• Knowledge of the Film and TV industry
• Motivation, ambition, and resilience to succeed in a fast-paced environment
• A flexible, 'can-do' attitude
• Ability to analyze data and identify trends and opportunities
• A customer-centric approach with experience in delivering excellent service
• Strong relationship-building skills and a collaborative style
• Excellent communication and influencing skills
• Good organization and planning skills
• A commitment to continuous improvement
• Proficiency in MS Office and enthusiasm for learning new IT systems

About Us

Sunbelt Rentals is a leader in equipment rentals across the UK, Ireland, US, and Canada, with specialized operations in Europe. We serve various sectors including construction, industrial, energy, infrastructure, government, and events. Our teams make the impossible possible, turning "what if" into "what is".

We value our people and are committed to diversity, inclusion, and creating a fair culture. Your health, safety, and wellbeing are priorities, supported through initiatives like mental health campaigns, first-aider programs, and access to wellbeing services.