Workshop Supervisor

WORKSHOP CONTROLLER - PSV

Hourly rate: £28.25

Working Hours: 4 on 4 off 5am - 4pm

Location: Wokingham

Responsibilities of a Workshop Controller

• Supervising and motivating our team of Service Technicians and proactively reviewing daily workload to seek opportunities that will help drive performance.
• Maintaining high levels of customer satisfaction by implementing quality checks, resolving any issues, and re-assuring customers by providing all necessary information and advice.
• Supervises the daily time keeping of technicians and manages authorised absence to ensure a consistent level of attendance.
• Maintaining relationships with vehicle manufacturer and providing technical information for Technicians during repair operations.
• Complying with Health & Safety regulations and ensuring high standards of housekeeping and security are achieved and maintained within the workshop and surrounding areas.

Skills and Qualifications of a Workshop Controller

• Prior experience as a Workshop Controller / Workshop Foreman / HGV Technician / Workshop Supervisor is preferred.
• Time served Technician with NVQ Level 3 (or equivalent) in PSV maintenance.
• Ability to work calmly under pressure and manage a workshop.
• Well-developed management and leadership skills.
• A working knowledge of automotive technology, warranty systems and the brand would be beneficial.
• The ability to exceed targets and deadlines is a must.
• A full, valid and clean UK driving license.
• Computer literate including Microsoft Office.

If you think you are a good fit for this Workshop Controller role, please contact Skills and state reference job number 52585.