Workshop Controller: Lead Tech Team to Peak Productivity

Swansway Group in Wales is seeking a Workshop Controller to work with the Aftersales Manager to drive productivity and uphold high standards of first-time repair in a clean, safe workshop.

You will allocate work, monitor performance, coach technicians and apprentices, ensure servicing is carried out on time, and collaborate with Service Advisors to meet customer expectations. The role emphasizes quality, health and safety, and continuous process improvement.