Workplace Host

Workplace Host

Nottingham
Pareto FM
Full-Time Monday - Friday

Pareto FM are looking for a confident, energetic, and customer focused Workplace Host to deliver an exceptional front of house and workplace experience within a high profile corporate environment.

This is a key role where you'll be the face of the workplace - creating a welcoming, professional, and seamless experience for all visitors, clients, and colleagues. You'll work closely with the Workplace Management Team to support daily operations while bringing energy, organisation, and attention to detail to everything you do.

If you're someone who thrives on interaction, takes pride in delivering outstanding service, and enjoys making a real impact on people's day - we'd love to hear from you.

The Role

As a Workplace Host, you'll take ownership of the customer experience across the workplace, ensuring every interaction leaves a positive and lasting impression.

You'll also support wider workplace services, helping ensure the environment runs smoothly, efficiently, and to the highest standards.

What You'll Be Doing

• Deliver a five-star front of house experience, welcoming guests and supporting employees
• Act as a key point of contact for all workplace queries, ensuring a professional and helpful response
• Support the coordination of workplace services and daily operations
• Assist the Workplace Management Team in delivering a high quality, consistent service
• Build strong relationships with clients, visitors, and service partners
• Proactively identify and resolve issues before they escalated
• Support booking systems, reservations, and workplace coordination activities
• Maintain a clean, organised, and presentable environment at all times
• Handle administrative tasks and support reporting where required
• Work collaboratively with service partners and internal teams

What Great Looks Like in This Role

• Every visitor feels welcomed, valued, and well supported
• Issues are resolved quickly, often before they become problems
• The workplace runs smoothly, with strong attention to detail
• You consistently bring energy, positivity, and professionalism to the environment

About You

• A natural people person with a customer first mindset
• Confident, professional, and approachable at all times
• Highly organised with strong attention to detail
• Able to prioritise tasks and manage a busy workload
• Proactive and solution focused in your approach
• A strong team player who supports others when needed
• Comfortable using workplace systems, IT platforms, and booking tools

Skills & Experience

• Previous experience in a front of house, hospitality, or workplace environment
• Strong customer service experience within a corporate or high profile setting
• Experience using booking systems or resource/reservation platforms (desirable)
• Good understanding of workplace or facilities operations (desirable)
• Strong IT skills with the ability to learn new systems quickly
• Excellent communication skills, both written and verbal

Why Join Pareto FM?

• Be part of a people focused, high performing workplace team
• Work in a professional, high quality corporate environment
• Opportunity to develop your skills across workplace experience and facilities
• A culture built on energy, collaboration, and service excellence

Our Approach

• Treat people how you'd want to be treated
• Take pride in the details
• Bring energy and positivity to every interaction
• Be proactive and solution driven
• Create experiences that leave a lasting impression

If you're ready to bring energy, professionalism, and a passion for service into a role where no two days are the same - apply today.