Workplace & Resident Access Strategy Project Lead

We are working with a local authority to appoint an experienced and driven Project Lead to deliver a key strand of their transformation programme focused on enhancing workplace accessibility and resident engagement. This role will take the lead in shaping and delivering a central town centre hub that enables co-located service delivery, improved public access, and greater integration with partner agencies.

The post holder will engage with senior stakeholders across the organisation and externally to develop a strategic plan for hub delivery, ensuring the physical space, service integration and resident access are optimised. This is a hands-on, senior-level project role requiring political awareness, strong programme delivery expertise and a deep understanding of community-based service models.

The Role
Lead the scoping, development and delivery of a town centre hub located within the council's main office
Work with Directors and Heads of Service to identify appropriate services for co-location and define accommodation needs
Engage with partner agencies to explore integrated delivery opportunities
Create a robust delivery plan including stakeholder engagement strategies, service requirement analysis, and project documentation
Oversee project governance, progress reporting, risk management and milestone delivery
Liaise with internal departments including Housing, Transformation, Asset Management, and Construction to ensure feasibility and alignment
Ensure resident needs and experiences are at the heart of decision-making
Provide strategic leadership on additional workstreams within the wider Workplace & Resident Access Strategy
Align hub planning with the council's integrated community hubs model for satellite locations

Key Requirements
Substantial experience delivering high-profile transformation or capital projects within local government or a comparable public setting
Strong knowledge of workplace design, service co-location, and resident access models
Proven ability to engage at senior levels and work across multi-disciplinary teams
Skilled in stakeholder management, including negotiation and influencing in politically sensitive environments
Demonstrated ability to deliver under pressure and adapt to shifting priorities
Prince 2 Foundation and Practitioner preferred; exceptional equivalent experience will be considered
Strong written and verbal communication skills; able to produce and present high-quality reports and recommendations
Experience of applying a resident-first approach in service design and delivery
High levels of creativity, initiative, and problem-solving in a fast-moving environment

How to Apply
If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW.

If you do not hear from us within 48 hours of applying, your application has been unsuccessful.

Footnote
If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status.
Even if you're currently satisfied in your role, we welcome calls from transformation and project professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on .
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