Workforce Systems Assistant (ESR)

Workforce Systems Assistant (ESR)

Band 3 Workforce Systems Assistant (ESR), Permanent, 37.5 hour per week. Closing date 28 April 2026.

People Services has an exciting opportunity for an outstanding individual to work within the Workforce Data Management (ESR, Electronic Staff Record) Team.

The People Services directorate provides advice and transactional services to employees and managers across the organisation. If you would like to work in a customer friendly, quality focused service, within a collaborative and supportive team, this may be the job for you.

This role will initially be based in the Workforce Data Management Team and, as required, may involve working across other Transactional Services Teams (Recruitment, Reporting, Roster, Temporary Staffing).

Main Duties

We are looking for an enthusiastic and hardworking administrative assistant to perform basic systems administration and offer advice and support to employees and managers. The team is friendly, supportive and receives positive feedback from customers.

You will be a team player, positively promoting cooperation and contributing to service improvements and system/functionality rollouts. Excellent organisation, communication and customer service skills are required.

Proficiency in web based systems, including ESR (Electronic Staff Record) and Microsoft Office applications, is required. Full training on our systems will be provided.

Qualifications

• Level 3 NVQ Business Administration or equivalent qualification or experience.

Knowledge and Skills

• Experience of data input into information systems
• Experience of producing statistical reports
• Good knowledge of MS Office Suite
• Knowledge of ESR
• Knowledge of People related systems
• Able to prioritise workload effectively and work to tight deadlines
• Able to build and maintain effective relationships and work across a wide range of contacts
• IT literate - MS Office package

Disclosure and Barring Service Check

Applicants will be required to undertake a Disclosure and Barring Service check. The cost of the DBS will be met by the successful candidate(s) through salary deduction.

Benefits

NCIC can offer successful future employees the following benefits:

• 27 day holiday scheme rising to 33 days after 10 years
• NHS Discounts
• Salary Sacrifice schemes, including lease cars and Cycle to Work
• Vivup - a free, confidential counselling and information service to assist with personal or work related problems

Subject to eligibility

Salary

£25,760 to £27,476 per annum (pro rata)