Workday Platform Manager

As one of the South of England's leading housing providers, we own and manage over 86,000 homes and are committed to investing in the communities we serve across the South and London. Following significant investment in our Workday platform for Finance and HR, we are looking for an experienced Workday Platform Manager to join our forward-thinking Business Platforms department. Reporting to the Head of Business Platforms, this is a pivotal role that will shape the future of our enterprise systems, driving platform excellence, innovation, and continuous improvement to support our colleagues and customers alike.

The role:

The Workday Platform Manager leads the management, development and continuous improvement of the Workday platform, ensuring it is reliable, secure, well governed and aligned to organisational priorities. The role provides platform leadership across configuration, release planning, service performance, supplier engagement and operational support, working closely with People, Finance, Procurement, IT colleagues and other business teams that rely on Workday-enabled processes.

The role is responsible for establishing clear ownership, controls and ways of working for Workday as a strategic enterprise platform. It provides direction to technical and functional specialists, assures changes before they are introduced into the live environment, and helps teams make best use of the platform while managing risk, cost, resilience and colleague experience.

Knowledge and Skills:

• Experience managing an enterprise business platform, ideally Workday or a comparable human resources, finance or corporate services platform.
• Strong understanding of platform governance, release management, change control, environment management, testing, service transition and operational support.
• Experience of PaaS (Platform as a Service).
• Strong understanding of the software development lifecycle and delivery in agile.
• Experience leading cross-functional teams and delivering enterprise-grade platform improvements in a complex organisation.
• Good understanding of identity and access management, role-based security, audit controls, data protection and compliance requirements.
• Experience working with integrations, application programming interfaces, middleware, data flows, reporting dependencies and supportable interface design.
• Ability to communicate effectively with technical and non-technical stakeholders, translating business needs into clear platform priorities and outcomes.
• Strong supplier and stakeholder management skills, with the ability to balance service performance, platform roadmap, cost and risk.
• Familiarity with IT service management practices, including incident, problem, change, knowledge and service request management.