Windows 11 Deployment Engineer

• Windows 11 Deployment Engineer at £170 per day
• 3 month initially, with extension to follow
• Cockermouth, Cumbria

Job title: Windows 11 Deployment Engineer
Start date: ASAP
Duration: 3 month initially, with extension to follow
Location: Cockermouth, Cumbria
Salary: £170 Per day (Outside IR35) + 45p per mile
Standard hours: Monday to Friday 9am-5pm

OVERVIEW
We are looking for proactive and customer-focused Windows 11 Deployment Engineers to support users through a Windows 11 migration. This role requires travel throughout Cumbria, so engineers who are comfortable operating in the field and possess a vehicle and valid licence would best suit this opportunity.

ROLE
As Windows 11 Deployment Engineer, you will be responsible for providing hands-on support to users as they transition to Windows 11. Working in a small team, you'll deliver a high-quality, white-glove service, ensuring minimal disruption and a smooth experience for all users. Deployments will range from one-to-one sessions, to classroom-style setups for larger groups.

RESPONSIBILITIES
- Deliver a user-friendly and professional deployment experience, ensuring a smooth transition to Windows 11
- Conduct both individual and classroom-style deployments
- Troubleshoot and resolve any technical issues to ensure minimal downtime
- Work closely with internal teams to ensure deployments are completed efficiently and effectively
- Providing clear guidance and updates to end-users throughout the migration process
- Able to contact 3rd party suppliers to resolve post-migration issues

REQUIREMENTS
- Experience of Windows migrations/deployments
- Strong customer service skills with a user-first mindset
- Good knowledge of Office 365 and Microsoft technologies
- A positive, problem-solving approach with excellent communication skills
- Previous experience as a Windows Deployment Engineer or 2nd Line Desktop Support Engineer
- Valid Driving Licence and car