Windows 11 Deployment Engineer - Derby

Job title: Windows 11 Deployment Engineer - SC ClearedStart date: ASAPDuration: 3 months initiallyLocation: DerbySalary: £160 to 180 per day - Inside IR35 / UmbrellaStandard hours: Monday to Friday 9am-5pmOVERVIEWWe are looking for proactive and customer-focused SC Cleared Windows 11 Deployment Engineers to support users through a large scale deployment in Derby.ROLEAs Windows 11 Deployment Engineer, you will be responsible for providing hands-on support to users as they transition to Windows 11. Working in a team, you'll deliver a high-quality, white-glove service, ensuring minimal disruption and a smooth experience for all users. Deployments will range from one-to-one sessions, to classroom-style setups for larger groups.RESPONSIBILITIES - Deliver a user-friendly and professional deployment experience, ensuring a smooth transition to Windows 11 - Conduct both individual and classroom-style deployments - Troubleshoot and resolve any technical issues to ensure minimal downtime - Work closely with internal teams to ensure deployments are completed efficiently and effectively - Providing clear guidance and updates to end-users throughout the migration process - Able to contact 3rd party suppliers to resolve post-migration issuesREQUIREMENTS - Active SC Clearance - Experience of Windows migrations / deployments - Strong customer service skills with a user-first mindset - Good knowledge of Office 365 and Microsoft technologies - A positive, problem-solving approach with excellent communication skills - Previous experience as a Windows Deployment Engineer or 2nd Line Desktop Support Engineer