Wholesale Customer Success & B2B Relations

Jellycat Toy Co. Ltd. is seeking a Customer Service professional to support our UK and EU stock lists, process orders, and provide post-delivery care.

The role involves proactive communication by phone and email, collaboration with logistics, and generating routine reports to keep regional managers informed. You will build strong customer relationships, manage backorders, assist with product launches, and represent the company at tradeshows when required, all while upholding Jellycat's brand