Weekend Patient Service Advisor (GP Practice)

The Brighton Station Health Centre is currently looking to recruit Weekend Patient Service Advisors / Administrators to join our GP Practice team in Brighton on a part time basis.

We operate community general practices on behalf of the NHS, offering patients the full range of services they would expect from a local GP. We work in partnership with the NHS to ensure that patients get quick and easy access to the care they need at the right time.

The position is a part-time role, offering circa 24 hours per week covering Saturday and Sunday. You would work within the hours of 7:45 am-8:15 pm.

We are looking for two Patient Services Advisors to join us in our practice based in the vibrant Brighton centre. The role is permanent, part-time.

You will be the first point of contact for all patients at the practice, including booking appointments using the system, greeting patients on arrival and notifying the appropriate clinician. In the waiting room you will observe patients and notify staff if they need urgent care.

You will receive patient enquiries via email, phone and in person, helping in a courteous manner. Some conversations may be of a delicate nature, so you will maintain confidentiality and show empathy.

You will man the reception desk, ensuring it and the surrounding area is tidy and safe. You will accurately keep records and complete clerical duties such as filing, photocopying and faxing, and process repeat prescriptions where necessary.

Location: Brighton Station GP & Walk in Centre.

Benefits include physical and mental health support, a refer a friend scheme, Blue Light Card, Boundless card and Costco membership eligibility, and an award winning ED&I programme.

Position: Administration and Business Support

Vacancy Type: Permanent

Schedule Type: Part Time

Tailored CPD training delivered via our bespoke Learning Management System.

Great development and career progression opportunities.

At Practice Plus Group, we currently deliver more than 70 different healthcare services across the UK, some of which are rated 'outstanding' by the CQC. Our services include hospitals and surgical centres, and we are proud to be the UK's leading independent provider of healthcare services in over 40 prisons. We also lead the way in the design and delivery of Integrated Urgent Care.