Web Content Editor

Overview

Job Title: Web Content Editor Ref: K&C Pay rate: £17.73 per hour PAYE Role length: Anticipated 3 months Working arrangements: Hybrid - 3 days in the office, 2 days working from home

The role

We are looking for a Web Content Editor, who can ideally start as soon as possible, to oversee the day-to-day management and continuous improvement of the corporate website and microsites, including site structure, navigation, and content strategy. This is a temporary service facing role with the opportunity to work with a variety of services across the organisation. Previous local government or similar organisation experience would be beneficial.

Key responsibilities

• Ensure all web content aligns with best practices in usability, accessibility (WCAG), and web writing standards
• Manage technical configurations and CMS platforms to meet agreed service requirements and technical specifications
• Submit and manage support tickets related to website bugs and technical issues
• Promote and embed a user-centred approach to digital content and service delivery across the organisation
• Ensure websites and digital services comply with accessibility standards and Government Digital Service (GDS) guidelines
• Use analytics and user feedback to inform content decisions and site improvements
• Plan, prioritise, and manage digital projects, balancing multiple competing demands and meeting deadlines
• Build and sustain effective relationships with internal teams, stakeholders, and external partners
• Communicate technical and non-technical information effectively to diverse audiences
• Identify and engage key stakeholders, manage expectations, and drive consensus
• Contribute to defining and evaluating digital strategies and policies to ensure alignment with business objectives
• Provide guidance and support to colleagues on digital best practices, technologies, and service standards
• Assess and manage risks associated with digital projects and website operations
• Oversee quality assurance processes to maintain high standards in digital service delivery

What the client is looking for

• GCSEs or equivalent in English and Mathematics at grades 5-9
• Previous local government or similar organisation experience would be beneficial
• Extensive experience in website management, including site architecture, content structuring, and CMS platforms
• Proficiency in web technologies such as HTML, CSS, XML, and web development tools
• Strong knowledge of web writing best practices and accessibility standards (e.g., WCAG 2.2 AA and the GDS Service Manual)
• Experience with web analytics tools and the ability to interpret data to inform decisions
• Skilled in managing website technical issues, including submitting and tracking support tickets
• Deep understanding of user-centred design principles and best practices in online communications
• Experience promoting accessibility and compliance with Government Digital Service (GDS) standards
• Ability to develop creative, clear, and engaging online content aligned with organisational objectives
• Proven ability to plan, prioritise, and manage multiple projects with competing deadlines
• Strong stakeholder management skills, with the ability to communicate effectively across technical and non-technical audiences
• Experience building and maintaining positive working relationships across complex organisations and with external partners
• Ability to define, evaluate, and guide digital strategies and policies
• Strong analytical skills, including risk assessment and operational impact

How to Apply

• Quote the Job Title and Reference Number in your application.
• Submit your CV in Word format.
• Applications are reviewed on a rolling basis-early submission is recommended.

We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles.

If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.