Warranty & Service Lead - Drive Global EV & Home Energy

myenergi is seeking a Service & Warranty Lead to manage the Service & Warranty team within Customer Care. You will lead associates who assess claims, coordinate replacements, repairs, parts, returns and engineer visits.

Drive workload planning, staffing, and governance of warranty outcomes to optimise costs and customer outcomes. You will own the operational controls behind service delivery, including monitoring performance, driving improvements across the warranty journey and ensuring compliant