Warehouse Shift Manager

Warehouse Shift Manager E-commerce Retail County Louth - ROI €40k - €50k Location: County Louth About the Company A leading retail business is seeking a Webstore Duty Manager to support its growing E-Commerce fulfilment operation. The business operates both online and through a large network of retail stores, working with a wide range of international suppliers. About the Role The organisation relies on highly efficient distribution and fulfilment operations to deliver an excellent customer experience. This role will support the management of the E-Commerce fulfilment function, ensuring operational efficiency, strong team performance, and customer satisfaction. Key Responsibilities Report directly to the Webstore General Manager Ensure the webstore operation runs efficiently with a strong customer-focused approach Supervise, organise, direct, and support Webstore employees Set, monitor, and manage operational goals and KPIs Identify opportunities for process improvement and operational efficiency Train, develop, and manage team members to achieve short and long-term performance targets Promote and maintain a professional and positive working environment for both temporary and permanent employees Ensure adherence to operational policies, procedures, and health & safety standards Maintain compliance with legal and operational regulations Candidate Requirements Previous experience in a warehouse management or similar supervisory role Experience within E-Commerce or warehouse operations desirable but not essential Strong leadership, planning, organisational, communication, and interpersonal skills Target-driven with a customer-service mindset Self-motivated with a proactive attitude Knowledge of WMS and SAP systems advantageous Benefits Competitive salary and bonus package 33 days annual leave including public holidays Defined contribution pension scheme Life assurance cover Employee Assistance Programme Staff discount scheme Enhanced maternity and paternity benefits Long service awards Bike to Work scheme BH36140