Warehouse Operations Manager

This is an exciting opportunity for a proven Warehouse Operations Manager to take a senior leadership role within a fast moving FMCG or retail warehouse operation, leading large teams, managing complexity and helping shape a growing and evolving site.

What's in it for you?

Here are some of the benefits we offer that make working for Gist just that little bit more special.

• 20% M&S discount on most things from furniture, fashion and food
• Discounted rates on healthcare cash plan
• 25 days annual leave (rising with length of service)
• Private Medical Healthcare
• Attractive annual bonus scheme, based on M&S performance and personal objectives
• Auto Enrolment Pension or competitive Defined Contribution Pension Scheme and life assurance (up to 4 times salary)
• Amazing perks and discounts via our App to major restaurants and retailers
• Access to a wide range of wellbeing support - including our Employee Assistance Programme
• A first class welcome with a tailored induction and a wide range of training schemes to help with your learning and development
• Cycle to work scheme

Salary: Up to £56,900 per annum (Including shift premium and £2,000 London Weighting Allowance)

Hours: 37.5 hours per week

Working pattern: Any 5 from 7 15:00 - 23:00 (A level of flexibility is expected to ensure effective operational coverage)

Location: Gist Limited, Enfield, EN3 7QP

What you'll do:

• Lead, engage and develop front line management and operational teams to deliver a safe, efficient and high performing warehouse operation
• Take ownership of shift performance, while contributing to overall site performance across the full 24 hour operation
• Work collaboratively with fellow Warehouse Operations Managers to ensure consistency in standards, processes and decision making across all shifts
• Ensure robust communication and structured handovers between shifts to maintain operational continuity
• Deliver against customer requirements, ensuring service, productivity and cost targets are consistently achieved
• Maintain high standards of health & safety, compliance and operational best practice
• Build strong working relationships with key stakeholders, including colleagues, customers and union representatives, within a heavily unionised environment
• Support the ongoing development of the operation, embedding best practice and contributing to continuous improvement initiatives

Who you are:

• Proven experience operating at Warehouse Operations Manager level (or equivalent) within a fast paced warehouse, distribution, or logistics environment
• Strong operational leadership experience within a warehouse setting, with accountability for end to end shift performance and delivery
• Demonstrable experience of leading large teams in a high volume, heavily unionised environment, including effective engagement with union representatives
• Experience gained within the FMCG and/or retail sector, ideally supporting complex supply chain or distribution operations
• Strong leadership and people management skills, with the ability to engage teams and drive performance through others
• Experience of working within a growing or evolving operation, with the ability to implement structure, consistency, and scalable processes
• Strong operational awareness, with the ability to make effective decisions in a fast paced and complex environment
• Excellent communication and collaboration skills, with the ability to work effectively as part of a wider management team across a 24/7 operation
• Good understanding of warehouse processes, health & safety standards, and operational compliance