Warehouse Manager

3PL Warehouse Manager - G5
Location: Aston Clinton

Salary: £44,000

Hours: Monday - Friday 09.00 to 17.00

Reporting to: Head of Operations

Job Type: Full-time, Permanent

About the Role
We are seeking an experienced and driven 3PL Warehouse Manager to lead a fast-paced FMCG warehouse operation. Reporting directly to the Head of Operations, you will be responsible for delivering operational excellence across all warehouse functions, including Goods In, B2B picking, D2C pick and pack, and kitting/value-added services.

This role is highly customer-focused, supporting a diverse portfolio of food and drink clients as well as a cleaning brand, supplying major UK supermarkets and direct-to-consumer deliveries.

You will be a strategic yet hands-on leader, capable of managing multiple priorities, driving continuous improvement, and leading teams through growth and change.

Team Structure

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  3 Team Managers

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  7 Supervisors

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  25 Operatives

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  Additional temporary staff during peak periods

You will be responsible for building a culture of accountability, engagement, and high performance across all levels.

Key Responsibilities

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  Lead, organise, and develop warehouse teams to ensure peak operational efficiency and high levels of customer satisfaction

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  Oversee all warehouse functions including Goods In, Put Away, Replenishment, B2B picking, D2C pick/pack, kitting, despatch, and value-added services

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  Coach and develop Team Managers and Supervisors to deliver both short and long-term objectives

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  Ensure effective communication and seamless handovers between shifts and departments

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  Drive continuous improvement through effective use and optimisation of the Warehouse Management System (WMS)

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  Lead WMS implementation projects including process mapping, UAT testing, training, and rollout

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  Plan and allocate MHE resources to maximise efficiency and ensure safety compliance

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  Manage workflow planning, staffing levels, and space utilisation to meet productivity and service targets

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  Oversee labour planning, attendance, and holiday approvals in line with operational demand

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  Maintain full compliance with health & safety, food safety, and legal requirements

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  Work closely with the Head of Operations to review performance and implement improvement plans

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  Manage performance across all levels, including KPIs, development, and disciplinary processes

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  Ensure accurate and timely fulfilment of orders across all channels

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  Oversee inbound and outbound operations, including safe vehicle loading and unloading

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  Collaborate with internal teams including transport, events, stock control, and account management

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  Build and maintain strong client relationships, resolving issues proactively

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  Promote a culture of continuous improvement, reducing waste and enhancing service delivery

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  Ensure high standards of housekeeping and organisation across the warehouse

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  Carry out any other reasonable duties as required

Skills, Knowledge & Experience
Essential

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  Proven leadership experience within a fast-paced FMCG or 3PL warehouse environment

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  Strong experience managing multiple layers of leadership

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  Demonstrated ability to develop and lead high-performing teams

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  Extensive knowledge of warehouse operations and best practices

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  Experience with WMS implementation and optimisation

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  Strong understanding of labour planning and resource management

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  Excellent problem-solving and decision-making skills

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  Confident communicator with the ability to influence at all levels

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  Continuous improvement mindset with a focus on operational excellence

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  Strong knowledge of health & safety and food safety standards

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  Proficient in Microsoft Office and warehouse systems

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  Experience managing MHE fleet and ensuring compliance