Warehouse Manager

Job Title: Warehouse Manager

Location: Uxbridge, UK

The Nippon Express Group stands as a prominent global logistics service provider, with its Headquarters located in Tokyo, Japan. Our extensive portfolio encompasses a variety of services, including air and ocean freight forwarding, cargo handling, relocation services, and warehousing operations. With a workforce exceeding 73,000 professionals across more than 50 countries and regions, the NX Group is distinguished by its extensive international reach.

Nippon Express are seeking an experienced and results-oriented Warehouse Manager with comprehensive experience in Freight Forwarding and an in-depth knowledge of regulatory compliance (CAA, GDP, H&S, and Air Export), to lead and enhance our warehouse operations at our London, Uxbridge branch. As Warehouse Manager, you will oversee a team of Assistant Managers, Supervisors, and Warehouse Operatives in a 24/7, 365-day logistics operation, which will require a proactive approach and strategic leadership to drive performance and efficiency.

Key Responsibilities

• Leadership & Team Management
  • Oversee and manage Senior Team responsible for daily operations
  • Support one GDP Manager
  • Provide leadership and development
  • Foster teamwork and high performance
  • Ensure clear communication
• Operations Management
  • Supervise Air and Ocean import/Export logistics
  • Optimise distribution and fulfilment
  • Develop operational strategies
• Compliance & Regulatory Adherence
  • Ensure compliance with CAA, GDP, H&S, and Customs-Bonded standards
  • Maintain documentation and audits
  • Implement compliance programs
• Performance Monitoring & Reporting
  • Track KPIs
  • Identify gaps and corrective actions
  • Prepare reports
• Continuous Improvement
  • Implement best practices
  • Lead safety and quality initiatives
  • Upgrade technology
• Customer Service & Stakeholder Engagement
  • Ensure high customer satisfaction
  • Resolve customer issues
  • Build strong client relationships
• Reporting & Presentations
  • Use Excel for reporting
  • Create PowerPoints for customers

What does the right candidate look like?

• 7-10 years warehouse management experience
• Knowledge of Air & Ocean processes
• Strong understanding of CAA, H&S, GDP
• Proven leadership experience
• Excellent communication skills
• Proficiency in Excel and PowerPoint
• Experience with WMS systems
• Competitive salary and benefits
• Car allowance: £7,000
• Growth opportunities
• Collaborative environment
• Exposure to global markets
• Life Assurance
• Private Healthcare & EAP
• 25 days holiday + bank holidays
• Free parking