Ward Manager

Lead with Compassion, Care with Purpose

Battersea Bridge Hospital is an acute inpatient mental health services provide urgent, short-term psychiatric care for individuals who require stabilisation and intensive treatment in a safe, therapeutic environment. Whether facing a psychiatric emergency, a deterioration in mental health, or an acute episode of a severe disorder, inpatient care offers immediate support to prevent harm, initiate recovery, and facilitate a structured return to the community.

We are seeking a dedicated and experienced Ward Manager to join the team!

What You'll be Doing

• 1. Exercise effective managerial and clinical leadership of ward/department staff and manage non-compliance with agreed standards in line with service polices and protocols.
• 2. Participate in the hospital on call system.
• 3. Undertake individual performance review and the identification and implementation of personal development plans for all staff. This will be achieved by undertaking supervisions and annual appraisals for your staff.
• 4. Deal personally with patients, families and carers in order to prevent and resolve
• concerns and complaints. To ensure that the ward team proactively engages with patients and their families when feedback from concerns are received.
• 5. Hold regular (no less frequently than monthly) ward meetings and ensure Service and Directorate information is cascaded to the team.
• 6. Facilitate open and effective communication within the ward team.
• 7. Manage the selection, appointment and retention of ward staff who exemplify the service values and attitudes and ensure the good reputation of the service.
• 8. Proactively manage sickness and absence of staff within ward team in accordance with service policy.
• 9. Ensure that duty rotas are prepared and approved; reflecting establishments, skill mix against patient acuity and workload demand and comply with current roster guidance.
• 10. Be accountable for the achievement of agreed key performance indicators regarding quality, safety, patient/staff experience and resources.
• 11. Demonstrate responsibility for reporting all accidents/untoward incidents and harms and ensuring relevant documentation is completed and taking appropriate action in the light of emerging trends.
• 12. Undertake delegated responsibilities from the Registered Manager and Deputies.
• 13. Be responsible for the safety, privacy, dignity, respect and well-being of the patients, staff and all visitors to the clinical area.
• 14. Demonstrate the ward's compliance with and achievement of ward/departmental quality and performance objectives by completing monthly audits, taking appropriate remedial action as necessary
• 15. Be accountable for the delivery of and monitoring of quality and performance standards of services provided to the ward by external agencies
• 16. Ensure the control, administration and disposal of prescribed drugs and medications within the service.
• 17. Participate in the internal audit process and action deficits identified.
• 18. Participate in all establishment meetings such as Clinical Governance and Morning Handover.
• 19. Maintain client and business confidentiality at all times.
• 20. Undertake other duties appertaining to the post as required by the Manager.
• 21. Continual personal development to develop oneself and the role.
• 22. In addition to these tasks, employees may at times be asked to carry out other reasonable duties as required by the service or manager.
• Person Specification:-
• Educated to equivalent of registered nurse, health and social care management qualifications or other relevant field.
• Previous experience as a registered nurse within a similar environment.
• Knowledge of CQC regulations.
• Experience in managing staff, motivating teams and recruiting new staff members.
• An understanding of staff induction, supervision, and appraisal processes.
• Leadership and collaborative working style.
• Excellent communication skills, both written and verbal.
• Flexibility required and ability to share on call in 24hr working environment.
• A commitment to the provision of high quality care with an interest in the care, learning and development of vulnerable adults in designated service user type.

Why Join Us?

• Access to mandatory training with opportunities for further professional development and career growth
• Auto enrolment Pension
• Career development opportunities
• Eligibility for blue light card