Ward Co-ordinator

The Role

At Sandwell Council we are excited to deliver our new Neighbourhood Working Model where we will focus on the issues and challenges faced within the Borough at a local neighbourhood level. Our new Neighbourhoods Services team is at the heart of this change and will drive forward this new way of working.

We are looking for people who are enthusiastic and committed to making a real difference to the lives of our residents and strive to deliver outstanding customer service.

As an effective problem solver, you will work alongside a wide range of key partners, community groups and residents to find solutions for complex issues and make a positive impact on communities and people in Sandwell.

You will be responsible for the line management of the Neighbourhood Officers, supporting them to deliver a range of projects across Sandwell.

Our core focus is to be Member Led, Customer Focused and Officer Driven. This impacts all the work we do as a team, where we demonstrate our values and behaviours every day.

Your responsibilities will include:

You will provide a visible, hands on presence and act as a vital point of contact for local businesses, local residents and the wider community to support their involvement in community ownership and promote local priorities.

You will lead on delivering ward based action plans and engagement, proactively supporting ward councillors in fulfilling their community leadership roles and allocating local funding.

You must be prepared to work outside in all weathers. This role may involve some evening and weekend work to meet community needs.

This exciting role will play a crucial part in problem solving for residents, being an instrumental part of positive change within communities, shaping projects and improving the lives and local area for people in Sandwell.

About you

• Need to be educated to Level 4 or equivalent in a relevant subject.
• Have a minimum of 3 year's experience of working within a complex environment.
• Have experience of establishing and managing collaborative working and partnership models
• Have experience of project work, ensuring its completion.
• Have experience of line management responsibilities
• Be customer focused, working effectively with others to deliver a responsive, efficient, agile, high quality service to residents.
• Able to lead by example and set high standards.
• Passionate about delivering the best possible outcomes for the people of Sandwell.
• Resilient and able to use your communication skills to influence others.
• Experienced in influencing, negotiating and problem solving with partners to deliver outcomes for communities.

Our Offer to You

• Access to our award winning employee benefits scheme.
• A strong focus on health and wellbeing.
• A variety of learning and development opportunities to help you grow in your career.

Hours

37 hours per week.